Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality podiatry service to all our patients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details by writing to:
Peter Crompton
61 Glynne Street
Farnworth
Bolton
BL4 7DN
What will happen next?
What will happen next?
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We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
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We will then investigate your complaint.
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We will write to you to explain what our investigation found and the outcome of the findings.
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If we have not resolved your concern you may complain to our regulator:
Fitness to Practice Department The Health and Care Professions Council
184 Kennington Park Road
London
SE11 4BU